Forum Discussion

Crumpet2304's avatar
Crumpet2304
Rising Newcomer
5 months ago

Businesses and Hobbies AND growing together pre-order content disappeared

Hi, so I preordered both growing together and Businesses and hobbies, and originally I was able to download and use both of the digital bonus content, but today when I went onto my game I realized th...
expansion packs
playstation
Crumpet2304's avatar
Crumpet2304
Rising Newcomer
5 months ago

I’ve checked under my add-ons, they’re not there at all. I have the pre-order stuff from horse ranch, so that’s how I know I’m actually missing the files. 

EA_Solaire's avatar
EA_Solaire
Icon for Community Manager rankCommunity Manager
5 months ago

Crumpet2304 Thanks, in that case you'll want to get in contact with PlayStation support directly so they can review your purchase and account details to see why this is missing for you. 

About The Sims 4 Technical Issues - Consoles

Get help with your technical issues in The Sims 4 on Xbox and PlayStation in this community forum.4,710 PostsLatest Activity: 3 hours ago