Forum Discussion

New Novice

3 years ago

Solved

Can’t Exit Manage Households

I’m playing on Xbox Series X console with no mods and it’s base game only. This just started happening as of 10:00 pm central time 9/10/2022 and was not an issues earlier in the day at 3:00 pm. When ...

playstation

xbox

EA_Solaire
3 years ago
Hey there @LCWatchdog7,

Let's try the following steps to help clear this up:

Open the Xbox Guide by pressing the guide button on the controller and select Settings.

Select Network Settings.

Select Advanced Settings.

Under Change Settings select Alternate MAC Address.

Select Clear.

Allow the console to restart when prompted.

Check for any firmware updates on your controller following the steps here.

If these steps don't help, please test a different controller as well and let me know how that works for you.

EA_Solaire

Community Manager

3 years ago

Hey there @LCWatchdog7,

Let's try the following steps to help clear this up:

Open the Xbox Guide by pressing the guide button on the controller and select Settings.
Select Network Settings.
Select Advanced Settings.
Under Change Settings select Alternate MAC Address.
Select Clear.
Allow the console to restart when prompted.

Check for any firmware updates on your controller following the steps here.

If these steps don't help, please test a different controller as well and let me know how that works for you.