Crashing
I just downloaded 2 new stuff packs and everything was good until a couple hours ago. My sims game kept crashing every time I tried traveling anywhere and now it just crashing every 5 mins. I uninsta...
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EA_Arrenai
EA Staff (Retired)
EA Staff (Retired)Hey there, @Shadowfax1004.
Thanks for the information. Let's try a few more things.
- Check to make sure your PlayStation 4's system software is up to date.
- Set the PlayStation 4 as your primary console.
If you're still having difficulty after verifying those, please let me know as there's some additional troubleshooting we can still try that may be a bit more time-intensive.
Arrenai 🐱
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Hello 🙂
Yep, everything is updated, and it’s set as my primary PS4.
Since I reported at least 5 crashes in past 24hrs or so I can give you a small update. It doesn’t just crash during travel (like try traveling to club meeting, date, to work, to another world etc), it crashes on any loading screen within game (like loading plan outfits for example). Also, with new Moschino pack while taking photos there’s a slight lag right after it (or sometimes crash) and I can clearly hear PS4 struggling (hard drive). And it all started with last PS4 patch. Also lost millions of simoleons while going in and out of CAS and entire year worth of saves. And one of my worlds is completly unusable (Brindleton bay) - in sense of people coming without pets to vet clinic and dancing all day around stereo, sims living there freezing to death from swimming (not close to water) etc. But crashes make game total waste of time (I should know, I’m on it for 8+ hrs a day lol).
Other games work no problem. And before this I had just a standard set of Dine out and Island living bugs like everyone else.
Having the same issues and I’ve seen a lot of console players report the same crashing issues as well so I’m hoping there can be a solution. I don’t think there is anything else that players can do on their end to fix it. I’ve tried everything from clearing the cache, deleting saves, deleting lots, rebuilding the PS4 database, unchecking the send usage reports box in the options, reporting each crash the PS4 when they happen all suggestions and it crashes at every travel, exiting to manage worlds, exiting the game & multiple times...it’s very very unplayable sims can’t manage their retail stores or restaurants or go to active careers or the game will crash also-I also have no issues with any PS4 games, all updates to the system software, plenty of system memory etc...
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