DLCs installed but not showing in game

Question

Hi there,I'm playing ps4 game on a ps5 and the dlc content is missing from ingame. I've deleted the game and redownloaded and installed everything multiple times, even installed one dlc at a time and starting a new game and its still not showing. Please help.Mara

ea_solaire · Answer

Heya Destructogal17&nbsp;
If you follow these steps, are your packs showing as owned and installed on your console?

Restore the licenses on your console&nbsp;
Go to your&nbsp;Game Library&nbsp;
Scroll to&nbsp;Your Collection
Select&nbsp;The Sims 4
Scroll down to&nbsp;Add-Ons&nbsp;and locate your DLC here
Select the DLC in this list and select&nbsp;Install
When the download finishes, let your new content install and restart The Sims

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DLCs installed but not showing in game

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