[FIXED] Can't purchase My First Pet
Product: The Sims 4 Platform:Microsoft XBOX One Which language are you playing the game in? English How often does the bug occur? Every time (100%) What is your current game version number? GP07:...
Forum Discussion
So I play the sims 4 on the Xbox One, and recently I have been wanting to buy the Cats and Dogs pack. I went to look at it and it says "This pack is unavailable for purchase" I'm super confused as I was able to purchase it a few weeks ago when I first looked at it. I have never had this problem with any other packs and the other packs are available for purchase. Is anyone else having this problem? Is there something I can do? please help I really want to make a Tiger King-themed household and need to have cats!
EA_Lanna
Community Manager
Community ManagerHi @katiearnold121,
When you open Cats and Dogs in the store, can you see the requirements listed for unlocking the pack? Can you pop up a screenshot of what you're seeing please? It will help us get a visual. 🙂
Thanks,
- EA_Lanna
When you open Cats and Dogs in the store, can you see the requirements listed for unlocking the pack? Can you pop up a screenshot of what you're seeing please? It will help us get a visual. 🙂
Thanks,
- EA_Lanna
It still says unavailable for purchase. When will the pets expansion pack and pets stuff pack be available to purchase on xbox one?
@q1qeqwqtwtln This is an ongoing issue. Please use the Microsoft store to purchase Cats and Dogs and not the in game menu. This issue is also covered in this thread:
Community Highlights
- EA_Cade3 years ago
