Forum Discussion

dejdlziv82rf's avatar
dejdlziv82rf
Rising Traveler
5 days ago

Game no longer "sleeps" when Xbox does, shuts down instead.

After the 8/19/25 update, my game will no longer "sleep" when the Xbox does. I used to be able to turn on my console and hit "resume" for the Sims, where once in, the last lot I was in or CAS screen ...
crashing
launching
updates
xbox
EA_Solaire's avatar
EA_Solaire
Icon for Community Manager rankCommunity Manager
4 days ago

Hi dejdlziv82rf​ 

If you're having issues with the quick resume feature, you can try a full power cycle on your console to clear that up.

If that still doesn't help, you can reach out to Xbox support to look into this further. 

  • dejdlziv82rf's avatar
    dejdlziv82rf
    Rising Traveler
    3 days ago

    Thanks for your reply!

    Unfortunately, that didn't resolve the issue. This only started happening after the 8/19 update, so I'm led to believe it is related.

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