Forum Discussion

dejdlziv82rf's avatar
dejdlziv82rf
Rising Traveler
5 days ago

Game no longer "sleeps" when Xbox does, shuts down instead.

After the 8/19/25 update, my game will no longer "sleep" when the Xbox does. I used to be able to turn on my console and hit "resume" for the Sims, where once in, the last lot I was in or CAS screen ...
crashing
launching
updates
xbox
EA_Solaire's avatar
EA_Solaire
Icon for Community Manager rankCommunity Manager
4 days ago

Hi dejdlziv82rf​ 

If you're having issues with the quick resume feature, you can try a full power cycle on your console to clear that up.

If that still doesn't help, you can reach out to Xbox support to look into this further. 

dejdlziv82rf's avatar
dejdlziv82rf
Rising Traveler
2 days ago

Thanks for your reply!

Unfortunately, that didn't resolve the issue. This only started happening after the 8/19 update, so I'm led to believe it is related.

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