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hanrosolo's avatar
hanrosolo
Seasoned Novice
3 months ago

Game not loading since update 25/2/25

Hi my game won’t load at all since yesterday’s update. During my gameplay following the update last night, my game became super laggy and buggy (UI completely disappeared, manage worlds screen completely black with text descriptions for world appearing but unable to click anything amongst other things). I’ve tried restarting my Xbox and now the game won’t load at all. 

I was able to load to the Home Screen once this morning, and my save stated the wrong amount of simoleons (0) and when I tried to load it it got stuck on a load screen. Since that point I’ve been unable to load to the home screen on launching the game. 

I’m not even sure this is the forum to flag issues but something needs fixing. 

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  • Hello im having almost the exact same problem! My game will load into the lobby and then when I try to enter my household it will not load and just stays on the loading screen.

    it might be a universal glitch after the update? 

  • EA_Solaire's avatar
    EA_Solaire
    Icon for Community Manager rankCommunity Manager
    3 months ago

    Hello,

    This issue is currently being tracked in the open bug report here. Please be sure to add your information into that current thread so we can further track and review the issue.

    Thanks! 

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