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Cassied90's avatar
Cassied90
Newcomer
23 days ago

Game says my content is not installed

I have had to restart my game like 5 times at this point I had my sims living in windenburg then my game crashed and restarted and when I loaded back in it said the get together expansion pack was not installed this is super annoying also almost everytime I load up my game all of my saved games are gone I have to restart my console and reload the game to get them back 

1 Reply

  • EA_Solaire's avatar
    EA_Solaire
    Icon for Community Manager rankCommunity Manager
    20 days ago

    Heya Cassied90​ 

    First please try the following to ensure your DLC is properly installed: 

    • Highlight The Sims on the dashboard
    • Press the Menu button on the controller
    • Select "Manage Games and Add-ons" 
    • You should see an option here to "Install" your DLC