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laurenjanee98's avatar
laurenjanee98
Seasoned Novice
9 months ago
Solved

Game unplayable since update

Hello all, I am posting this because I really need some help, ever since the last update for the 25th anniversary of the sims (the update that changed the main menu screen) my game is so messed up I ...
crashing
expansion packs
updates
xbox
  • EA_Solaire's avatar
    EA_Solaire
    9 months ago

    Hi all,

    This issue is currently being tracked in the open bug report here. Please be sure to add your information into this current thread to help us further track the issue.

    Thank you! 

EA_Aljo's avatar
EA_Aljo
Icon for Community Manager rankCommunity Manager
9 months ago

Hi there. Take a look at the troubleshooting steps here and let me know if they help or not. Thanks!

laurenjanee98's avatar
laurenjanee98
Seasoned Novice
9 months ago

Hello and thank you for your reply ! The trouble shooting steps did not help, is there anything else I can try or a way to forward the problem to EA/SIMS? 

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