@EA_Arrenai Didn’t work but I solved my problem by disabeling my PS4 primary device activation and re-activating it. Thx for the support!
@Kushiinas Hope this helps you as well.
EA Staff (Retired)Thanks for the reply, @kushien!
Since you're on PlayStation 4, let's first try checking your Library in the Purchased folder. Once there, check for the game and see if the addons show there. It may be that the DLC is missing a recent update, so the update may need to be manually triggered.
Another thing that can help is to try to restore licenses on the console. If something is registering as owned but not owned, it can help sync that information with PlayStation's servers. You may also want to power-cycle your console afterwards.
Please give that a try and let me know how it goes.
Arrenai 🐱
Did you receive an awesome, helpful response? 👍 +XP!
Was your issue resolved by a great post? :eahigh_file: Accept as Solution
ASK. ANSWER. LEVEL UP.
@EA_Arrenai Didn’t work but I solved my problem by disabeling my PS4 primary device activation and re-activating it. Thx for the support!
@Kushiinas Hope this helps you as well.
EA Staff (Retired)Thanks for the update, @kushien! That's great to hear. Hopefully your steps also help others who may face this issue.
Arrenai 🐱
Did you receive an awesome, helpful response? 👍 +XP!
Was your issue resolved by a great post? :eahigh_file: Accept as Solution
ASK. ANSWER. LEVEL UP.
Community Manager
