Forum Discussion

2 years ago

Solved

I cannot share build to gallery

Hello I cannot share a build to the gallery

crinrict
Hero+
2 years ago
@Dayz_Danks Could you provide more information ? What happens if you try ? What platform are you on ? Any mods/cc in your game ?
Dayz_Danks
2 years ago
Hello … I’m on a ps4 … when I tried uploading it to the gallery the color wheel thing spun and it saved to my library but not the gallery so then I try again to click “share to gallery” and it just loads forever hours pass by and it’ll be stuck on the screen like it’s saving it and then I noticed that the save in my library would say I used a pack but I didn’t yet it’s tagged with the get to work badge… this is my third build I can’t upload some I can and some I can’t and it’s usually the bigger builds it took me months to upload one 😭
crinrict
Hero+
2 years ago
@Dayz_Danks Not really familiar how it all works on console so I'm moving your post to the console forum for better help with this.
EA_Solaire
Community Manager
2 years ago
Hi @Dayz_Danks

Which game version are you currently using?

Please also try the steps listed out here:

Try a full power-cycle on your console and router/modem

Please run through the connection guide here as well as the guide from PlayStation

Change your DNS settings (You can use the public google DNS primary: 8.8.8.8, secondary: 8.8.4.4, unless there is a different DNS you would rather use)

Restore the Licenses on your console

Check that you have an open NAT type on your console

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