Island Living missing from PlayStation
Hello guys,
Never posted here before, but basically I brought 2 expansion packs on sims 4, one I brought last month and one I brought 8 months ago. I currently have a PS5 and ever since I downloaded the games on this console, one of the packs hasn't worked. I gave up trying to fix it.
Now a second pack I was using, which I only brought last month has the same issue. The neighbourhood shows as locked and I dont have any of the content, but when I click it, it says I already own the pack. I've logged out and back in again, uninstalled and reinstalled the game, started a new save, restored the licenses, checked for updates nothing has worked. When I go into owned packs, I can no longer see the one I brought just a month ago and I can't use it! I've attached some photos to hopefully help explain what I mean, but if anyone else has anything I can try please help :(
Hi all,
Please verify if you fully own Island Living, or if you've been accessing this pack from PS Plus. It looks like this pack was removed from the PS Plus catalog, you'd need to fully purchase the pack to continue playing.
If you have purchased this pack, please check your transaction history to verify that you're seeing the pack there, then try restoring your licenses.
