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OwlJay0102's avatar
OwlJay0102
Rising Newcomer
25 days ago

Game data incomplete PS5

I booted up sims 4 after awhile. It says game data incomplete. I made sure all packs were installed. I deleted and reinstalled the game. I restarted my playstation. I even restored the liscense. It still shows up. Im at a stand still now and this is my last resort. I really dont wanna delete this save, ive made a lot of progress on it. Please help!

launching
playstation

1 Reply

  • EA_Solaire's avatar
    EA_Solaire
    Icon for Community Manager rankCommunity Manager
    24 days ago

    Heya OwlJay0102​ 

    This error typically means you have some DLC that isn't fully installed, let's try the following:

    • Restore the licenses on your console 
    • Go to your Game Library 
    • Scroll to Your Collection
    • Select The Sims 4
    • Scroll down to Add-Ons and locate your DLC here
    • Select the DLC in this list and select Install
    • When the download finishes, let your new content install and restart The Sims

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