Forum Discussion

hollywaug's avatar
3 years ago
Solved

Locked packs on ps4

I moved my ps4 from one house to another (temporarily) and all of my sims 4 add-ons are gone. I get the “data incomplete” pop up whenever I log in. I tried redownloading it all, and restoring licence...
  • EA_Solaire's avatar
    EA_Solaire
    3 years ago

    @hollywaug 

    I'd recommend you get in contact with PlayStation support here so they can review your transaction history and account details a bit further with you to see why your content is being blocked from a different network.