Lost owned sims 4 packs

I’ve recently logged back onto the sims after not playing or signing in for just over a year and when I’ve clicked on ea it required the sims to update (not surprisingly), after I did this however i lost all my packs and whenever i tried to load in a world it said restart may need to be required to be able to use them again. So I restarted the game and the laptop multiple times but they still haven’t came back? Not quite sure what to do at this point or how to fix it, I’ve looked on other forums and nothings working and I really don’t want to buy them again as I’ve already spent quite a lot of money buying them in the first place. Any help would be greatly appreciated!