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YashairaSilva's avatar
YashairaSilva
Seasoned Newcomer
2 months ago

Missing DLC

I know Sims console is the most glitches game in the world, but I come to peace with that what I am not in peace with is having to buy expensive packs then having to buy them again so I have an old Xbox that runs every game slowly, of course one of them being Sims and occasionally it will crash or whatever but today was different. I noticed a few of my games weren’t loading so I decided to reset my Xbox and re-download my games again. I read out the sins and I noticed a lot of packs or missing. I uninstalled it and reinstall it again to make sure in a lot we’re still missing I checked, and it shows that I have to re-buy them again. I already spent hundreds of dollars on the game and you’re telling me I have to spend more absolutely not. I hope this reaches someone that can help me but for now I will not be supporting EA or anything that they do. They already took so much money from me.

1 Reply

  • EA_Solaire's avatar
    EA_Solaire
    Icon for Community Manager rankCommunity Manager
    2 months ago

    Hi YashairaSilva​ 

    Were you previously game-sharing these packs, or had you purchased these on the Xbox account you're currently signed in with?

    Please try the following: 

    • Highlight The Sims on the dashboard
    • Press the Menu button on the controller
    • Select "Manage Games and Add-ons" 
    • You should see an option here to "Install" your DLC

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