Thanks, for missing preorder content on PlayStation, you'd need to get in contact with Sony support directly so they can review your account and billing information a bit further.
I saw that but did you also follow the other half of my advice?
Where did you buy the Expansion?
I didn't say to search by name but to do an empty search. Anyway if that doesn't work contact the PS store support to get help with this. They can look at your account.
Community ManagerHi @lovedfallingstar @KarmicFenix
Did you purchase this pack on Xbox or PlayStation?
Community ManagerThanks, for missing preorder content on PlayStation, you'd need to get in contact with Sony support directly so they can review your account and billing information a bit further.
I bought it on Xbox
Community ManagerIf you've not received your items and you purchased this pack on Xbox, you'll want to contact Xbox support so they can take a look with you.
Community Manager
