Forum Discussion
@Telky_Telk You may want to try powering down your console.
Turning off the power completely
You can turn off your PS4 system in any of these ways.
- Select (Power) from the function screen, and then select [Turn Off PS4].
- Select [Power] > [Turn Off PS4] on the quick menu.
- Press and hold the power button for at least 7 seconds (until the system beeps twice).
When you turn off your system, the display darkens, the power indicator blinks white, and then turns off.
I power off my PS4 completely all the time when I’m done playing. The problem with my favorites gallery still persists, and it seems like it’s only affecting Sims 4 PS4 players. I don’t have a problem navigating through menus, I’m competent at that. I just don’t know why when I Favorited a bunch of stuff, none of it appeared on the My Favorites section.
This is more of a minor nuisance, but I’d be glad if there was a workaround to see my Favorited items in one place instead of searching for them individually.
- EA_Lanna6 years ago
Community Manager
Hi @Telky_Telk,
Are you using the console to mark favorites in the Gallery or the website?
- EA_Lanna- 6 years ago@EA_Lanna Yea, I’m using the console to Mark favorites.
- EA_Lanna6 years ago
Community Manager
Thanks for getting back to us @Telky_Telk. Could you try the website and check if that works for adding content to your favorites please?
- EA_Lanna