Forum Discussion

TheGerto2's avatar
6 years ago

My Favorite tab not working in ps4

Hello, my “My Favorites” tab from the gallery is not working properly, it says “No Results Found” and I don’t understand, I’ve already tried to fix my internet but that wasn’t it, I restarted my ps4 and still not working. If anyone could help please do so because It’s really annoying.

14 Replies

  • You can restore licenses on your PS4 this way. There's also a help guide Here for DLC (Which the gallery isn't DLC but this troubleshooting information is there also)

    1. Sign in to your account on PlayStation Network under which you purchased the content.

    2. From the Home screen, go to [Settings] > [Account Management], and select [Restore Licenses]. Click [OK] when done.

    3. Go to the [Library] > [Purchased], select the game you’ve purchased the add-on for and select the add-on.

  • Restoring the licenses worked yesterday, but only after I shut my PlayStation down once I restored them and then turned the console back on. Unfortunately, when I logged in today I was back to square one... Same thing, some of my favorites show up, other categories and people I’m following don’t show up at all.

  • @TheGerto2 I've tried to restore lincenses and restart but nothings working for me either, still seeing no favourites of mine but can see other people's. I can't search either, no matter what I search it always comes up "no results"