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Mublyz's avatar
Mublyz
Seasoned Newcomer
25 days ago

My game corrupted after the July 1st update

I haven’t been on Sims 4 in a little over a month until today. When I turned on the game I was immediately met with crunchy audio and a flickering loading screen. My game is completely unplayable. I’ve heard a couple people mention on Reddit that they lost all their saves after the update. This has never happened to me before. I am devastated. Over 1900 hours lost. So many builds and sim families.

xbox

3 Replies

  • crinrict's avatar
    crinrict
    Hero+
    25 days ago

    Hi Mublyz​ 

    Could you please provide the following information

    • Are you using mods/cc in your game ? Please remove them and test without them if you do.
    •  What platform are you playing ?
    • Does this happen if you start a new save for testing purposes ?
  • Mublyz's avatar
    Mublyz
    Seasoned Newcomer
    24 days ago

    I play on Xbox series s, I have never used mods or CC as I can’t get them on console (or I don’t know how) and this issue has never ever happened to me before. 

  • crinrict's avatar
    crinrict
    Hero+
    24 days ago

    Moved this to the console forum then so someone on console can assist you further.

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