My game corrupted after the July 1st update

Question

I haven’t been on Sims 4 in a little over a month until today. When I turned on the game I was immediately met with crunchy audio and a flickering loading screen. My game is completely unplayable. I’ve heard a couple people mention on Reddit that they lost all their saves after the update. This has never happened to me before. I am devastated. Over 1900 hours lost. So many builds and sim families.

crinrict · Answer

Moved this to the console forum then so someone on console can assist you further.

crinrict · Answer

Hi Mublyz​&nbsp;
Could you please provide the following information

Are you using mods/cc in your game ? Please remove them and test without them if you do.
&nbsp;What platform are you playing ?
Does this happen if you start a new save for testing purposes ?

mublyz · Answer

I play on Xbox series s, I have never used mods or CC as I can’t get them on console (or I don’t know how) and this issue has never ever happened to me before.&nbsp;