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FieNix9308's avatar
FieNix9308
Newcomer
8 months ago

One of my worlds is gone?

So I downloaded the city living pack and have been playing for awhile, so today when I go to play the city living world is gone?? The family is still saved but when I try to call lay with them it say...
playstation
EA_Solaire's avatar
EA_Solaire
Icon for Community Manager rankCommunity Manager
8 months ago

Hi there FieNix9308 

Please make sure City Living is fully installed to your PS5 by following these steps:

  • Restore the licenses on your console 
  • Go to your Game Library 
  • Scroll to Your Collection
  • Select The Sims 4
  • Scroll down to Add-Ons and locate your DLC here
  • Select the DLC in this list and select Install
  • When the download finishes, let your new content install and restart The Sims

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