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Bri6446's avatar
5 years ago

Packs on separate accounts won’t show up on my account Xbox one

So this has happened before and I had to uninstall everything and reinstall. Now just after this recent April update, majority of my packs aren’t even showing up that I own them when I do. I purchased them across three accounts (my alt, my brother’s and my main) I only get the packs on my main when using my main. The other two accounts are set up so this Xbox is the home Xbox so they don’t have to be signed in for the packs to be displayed and work. How can I fix this without having to uninstall and reinstall the packs (I own them all, so it take a long time) every time I turn on the Xbox to play?

2 Replies

  • @Bri6446 You have to make sure that all accounts the packs are purchased on have that console set as home.

    If another console is set as home for one of those accounts, the packs won't appear on your console.

    A help thread for common DLC issues is here: [Read First]FAQ - Sims 4 Console DLC Issues

    You may want to contact XBox support if you are having issues with accounts and the games being displayed.

  • Bri6446's avatar
    Bri6446
    5 years ago

    Thanks for the help! I know one of the accounts is as it’s my alt account, as for my brothers I’m almost positive he hasn’t switched it since we made this Xbox the home. This only happened after the April patch though, so I was wondering if somehow that messed up how it’s working cause it was always fine before. Again thanks!

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