Forum Discussion

Hero (Retired)

4 years ago

Solved

[PS4] Crashing During Travel, Save the Game, Exiting CAS/Build Mode Patch 1.37

A now patched bug was introduced with Seasons in November 2020, please make sure you aren't affected by this older issue first [Fixed][PS4] Sims 4 Freezing/Random Crashing Endless Loading. For All ...

playstation

xbox

EA_Solaire
2 years ago
Hey all,

This issue was resolved in Patch 1.70.

Please be sure to fully close and update your game- if you're still having crashing issues once your game is fully updated, please create a new thread here so we can investigate further.

Parkerbell95

4 years ago

Help !! Ever since I got the newest update & downloaded Dream Home Decorator my Sims 4 game has pretty much stopped working.

It started with trying to go into my old save & it would just freeze on the loading screen once I picked my household. Exited the game and tried again at least 5 + times. No luck.I rebuilt my playstation database & started a new save file. This worked but it took at least 20 minutes to load everything.

Again - I tried to play again today, 20 mins to upload. I opened the gallery & it'd freeze. All I could do was close the sims down and try again.

I don't know what to do, I bought a game pack and Sims is unplayable. I haven't even had a chance to play the new pack.. Help? Anyone else having the same issues?

mumofharry
Seasoned Ace
4 years ago
@Parkerbell95Yeah ive been having freezing issues for a while even b4 the new pack not as bad as yours by the sound of it mine would freeze when i first loaded into game like opening gallery or i would be able to load household then it would freeze but it would work fine when i reloaded the game again i decided to start a new game mainly because i was having crashing issues when travelling and exiting bb because like you I wanted to play the new pack and also i didn't want to rerenovate all the houses id built in my old save and tbh starting a new game was the best thing my game runs really well now no freezing or crashes and the load times are quicker too
- Parkerbell95
  4 years ago
  @mumofharry This is the first freezing issues i've had, I used to get a lot of crashing issues, like when I accessed the gallery. But now it's just freezing ever since the latest update. I started a new game, I had success like you did too but I can't access the gallery, it'd just freeze. The amount of time it takes to load up the game entirely is overwhelmingly slow as well since the latest update. Ugh - it's so annoying!
PoptartJuniper
Hero (Retired)
4 years ago
@SaluteDay26 @chirba97 @Parkerbell95 I've merged your post into the PS4 thread. Please share your save as indicated on the first page, in the first post.