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PoptartJuniper's avatar
PoptartJuniper
Hero (Retired)
6 years ago

[FAQ] Sims 4 Console Download and DLC Issues

This thread will cover the most frequent issues concerning DLC downloads and content. Please click on your specific console platform under each header for more information. For DLC Troublesho...
playstation
xbox
58rtaacuj977's avatar
58rtaacuj977
3 years ago

All my packs apart from high school years and incheon arrivals (I bought incheon arrivals after hsy) when I go to the my packs section and it shows I still have them. But when I try to go to their world, use their cas items or build mode items they're not there which annoys me because I have 23 pack and only a kit and hsy works.

Im on ps4 so don't say anything about mods or extensions (not using for shouting just highlighting)

Edit by PoptartJuniper: Removed all caps. Please don't use all caps on the forum.

PoptartJuniper's avatar
PoptartJuniper
Hero (Retired)
3 years ago

@58rtaacuj977  Please make sure your console is set to primary/home or you may need to reset the primary/home status of your console, or that whatever account purchased the packs is on your console and set to home/primary on your system.

The first post of this thread has more info FAQ - Console Download and DLC Issues 

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