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Crynalles's avatar
Crynalles
Seasoned Newcomer
8 days ago

Constantly repeating Error code CE-113505-5 in the downloads Playstation 5.

 Also some of my add ons have the shopping Icon on them even though I own them. I think it's an account problem? I've tried absolutely everything on my end and nothing fixes this.  Completely deleting and reinstalling everything, wiping all my saves and library, renewing the license, clearing the PS5 cache/repair, and the problem continues.

downloads
expansion packs
game packs
kits
playstation
stuff packs

1 Reply

  • EA_Solaire's avatar
    EA_Solaire
    Icon for Community Manager rankCommunity Manager
    4 days ago

    Hey there Crynalles​ 

    Let's give these steps a try first, let me know if you're still seeing this error or you can't access your DLC:

    • Restore the licenses on your console 
    • Go to your Game Library 
    • Scroll to Your Collection
    • Select The Sims 4
    • Scroll down to Add-Ons and locate your DLC here
    • Select the DLC in this list and select Install
    • When the download finishes, let your new content install and restart The Sims

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