Re: The Sims 4 screen size and accepting data agreements reset

Hi there @Francesc0420 I've found another console player who sounds like they possibly have the same issue:

https://answers.ea.com/t5/Consoles/Everything-s-like-i-js-installed-the-game-when-i-open-the-game/m-p/13995703#M25335

Edit: I've had a look around to get some ideas as to what could be causing this in both instances and found some suggestions. So, did you change anything on your Home Screen or User Profile, your username or password or anything like that recently? In your Sims 4 Game Options is your game linked?

Here are the console troubleshooting steps too:

https://answers.ea.com/t5/Consoles/READ-FIRST-Console-Troubleshooting-Guide-and-Known-Issues-Patch/m-p/12363039#M19682