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CraftyCreates's avatar
CraftyCreates
Seasoned Newcomer
4 days ago

San myshuno world not showing up

San myshuno world disappeared from my map. And I uninstalled and reinstalled and still not showing. And marketplace shows I have it installed

3 Replies

  • EA_mplsnow's avatar
    EA_mplsnow
    Icon for Community Manager rankCommunity Manager
    19 hours ago

    CraftyCreates​ Thanks for the update! Can you try deactivating the pack, power cycling your console, and confirm whether City Living is properly installed: 

    • Highlight The Sims on the dashboard
    • Press the Menu button on the controller
    • Select "Manage Games and Add-ons" 
    • You should see an option here to "Install" your DLC


    Afterward, please reactivate the pack in Marketplace and let us know if the world appears then. 

  • EA_mplsnow's avatar
    EA_mplsnow
    Icon for Community Manager rankCommunity Manager
    4 days ago

    Hey CraftyCreates​

    If you haven't already, can you check under Marketplace > My Collection > Pack Selection to see whether the pack is activated or not? If it says 'deactivated,' you'll need to select the pack and click 'Confirm' to reactivate it. 

    Let us know what you're seeing, thanks!