Forum Discussion

lexip810185's avatar
lexip810185
Rising Novice
6 years ago

Sims 4 curser glitch xbox one

Everytime I log into my game lately as soon as the game loads to play the cursor hand disappears and I can't play the game. I have tried things others are saying on here to do but nothing works, has there been a for sure resolution for this problem? Seems to be happening to a lot of people.

10 Replies

  • @lexip810185  Does the cursor disappear as soon as you start the game, or does it happen after using the camera or other items in game?

  • I had a similar issue with my arrow cursor disappearing after using the camera before the DU update. Highly annoying! However after someone's helpful advice of pressing down on R3 until I'm in first person view then repressing until I'm in normal third person view again it wouldn't return. I had the keep reloading the while game or restarting the whole box. This got rid of the issue, I know you said you've tried everything but have you tried that yet? Saves ages on reload times / restarting / desires to destroy the game. Hope that helps. 

    Note: R3 being the mini joystick on the right side of the controller. 

  • i play on xbox one and this is a new problem for me. i tried turning trails off but nothing happened. if anyone knows a solution pls tell me.

  • lexip810185's avatar
    lexip810185
    Rising Novice
    6 years ago

    I have tried restarting the game and the whole box but same issues. Are you saying i should try the joystick thing before I save and restart the game?

  • @JTS_JAWsome  I've merged your post into another thread that's specifically about this issue on XBox One.  It would be great if you could provide the same info requested earlier in this thread.


  • @lexip810185 wrote:

    I have tried restarting the game and the whole box but same issues. Are you saying i should try the joystick thing before I save and restart the game?


    Yeah I'd try and hold down R3 as soon as this issue occurs and then repress it when you're in first person mode. Holding it down shouldn't take any longer than a second or two to go into that mode. Not saying it'll cure it as it seems to be happening a lot but it helped cure the same issue I had pre update whenever I used my camera. You may be able to save previous to doing this as I'm sure the D-pad works going up and down on the drop menu for saving. 

    If you're nervous of going into first person mode try it with L3 first it brings up a white screen with a xb1 controller and all the button controls are labelled. Again press L3 to get out of that mode. Fingers crossed it works for you! 

  • PoptartJuniper's avatar
    PoptartJuniper
    Hero (Retired)
    6 years ago

    @lexip810185  @JTS_JAWsome  If you hold the right controller stick down to go into first person and then hold the right stick down again to exit, the cursor should reappear. If this does work, your issue is this bug and you can post in that thread with your "Me Too" on the original report. https://answers.ea.com/t5/Bug-Reports/XB1-PS4-Cursor-disappeared/m-p/8307377

    If holding the stick down does not work, your issue is different and please let me know so I can look into it further. 

About The Sims 4 Technical Issues - Consoles

Get help with your technical issues in The Sims 4 on Xbox and PlayStation in this community forum.4,697 PostsLatest Activity: 2 hours ago