Sims 4 keeps crashing during game play (Xbox One)
I have always been an avid Sims player from PC to Xbox and I really want to be able to play this game without it crashing every 3 minutes (and I am not exaggerating). When it first came out, it was sort of fine - it would only crash every so often but now it's getting to the point where I am barely able to play.
Someone please tell me that EA is working on fixing this issue and that maybe there will be an update for the game? Has anybody been able to resolve this issue on their own? I've been trying a "auto saving" technique that I've seen from YouTube videos where you just keep exiting out to manage world without saving and letting it autosave but there has to be a better way than that! Help!
Hello @gators82577 @CAKESdaKID @brittonysue @t0ybuddha
I'm sorry to hear that you're still experiencing crashes, even after trying the previous suggestions.
I have a couple of requests in order for the team to properly track and investigate these.
- Can you file a post in the Bug Reports section, with as much information as you can provide? https://answers.ea.com/t5/Bug-Reports/bd-p/The-Sims-4-Bugs
- Can you include a video of where you're seeing the problem? Instructions on how to send video are here: https://answers.ea.com/t5/Bug-Reports/INFORMATION-How-to-Send-User-Files-to-The-Sims-4-Team/m-p/6065302Also, if you want you can contact EA Help in case they have other troubleshooting tips. - https://help.ea.com/en/contact-us/?product=the-sims-4
