Forum Discussion

5 years ago

Sims 4 ps4 cats&dogs not working

We have been using the cats and dogs bundle ps4 sims 4 disc with no issues for 2 years. We got a new ps4 and transfered all data to the new one and now for some reason the cats and dogs DLC isn't act...

playstation

xbox

TriptychAngel

5 years ago

I've done the licensing thing. I've activate the ps4 as the primary, I've deactivated it and reactivated it.

I've attached to images

PoptartJuniper

Hero (Retired)

5 years ago

@TriptychAngel Thank you for the screenshots, you are the second person to post the missing pets icon on the home screen.

I don't think there is anything you can do troubleshooting wise at this time. I'll flag your post for a further look and hopefully we can get some answers for you.