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kayfitzg855's avatar
kayfitzg855
3 years ago
Solved

Sims 4, purchased kits not appearing in build menu.

I have purchased two kits. They have dissapered off all build menus and builds that the items were on. However, I have downloaded the free kit and that is showing.
playstation
xbox
  • EA_Solaire's avatar
    EA_Solaire
    3 years ago

    Hello @kayfitzg855,

    Please try the following steps to be sure your kits are fully installed on your PS4:

    1. Quit the game if you have it running.
    2. Go to your Library
    3. Choose Purchased
    4. Select The Sims 4
    5. Scroll down to Playstation Store and open My Add ons
    6. Find your DLC in the list and start the download
    7. When the download finishes, let your new content install and restart The Sims
crinrict's avatar
crinrict
Hero+
3 years ago
@kayfitzg855 I'm moving this to the console forum then so a console player can help you further.
EA_Solaire's avatar
EA_Solaire
Icon for Community Manager rankCommunity Manager
3 years ago

Hello @kayfitzg855,

Please try the following steps to be sure your kits are fully installed on your PS4:

  1. Quit the game if you have it running.
  2. Go to your Library
  3. Choose Purchased
  4. Select The Sims 4
  5. Scroll down to Playstation Store and open My Add ons
  6. Find your DLC in the list and start the download
  7. When the download finishes, let your new content install and restart The Sims

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