Forum Discussion

Anonymous

Not applicable

8 years ago

Solved

Sims 4 screen to big

The sims 4 screens to big on my Xbox one. How can I fix this??

playstation

xbox

EA_Mai
8 years ago
Hi @bb8569 @stuehlar649,

As you seem to be describing the same issue, I've merged your threads. 😉

On Xbox there's an option in game settings to adjust the size of the screen which might help. It's under Game options > Other > Adjust margins.

On PlayStation, this option is not available from the in-game settings because the game takes your console settings. This means you can adjust margins from PlayStation settings: from the PlayStation 4 home screen go to Settings > Sound and Screen > Display Area Settings

Could you try that?

You can also try to play with your TV settings.

Let us know if that helps!

-Mai

Edited to add PlayStation 4 settings to the solution post, more visible for everyone 🙂

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Anonymous
Not applicable
8 years ago
I don't have an 'adjust marigins' option in my game. I looked for it everywhere in the option menu but it's not there.
EA_Mai
EA Staff
8 years ago
Glad it helped, @stuehlar649! The TV size difference explains it, thanks for letting us know 🙂

-Mai
Anonymous
Not applicable
8 years ago
Thanks for that info! Realised the issue only happened when I moved the console from the tv from which I downloaded it from to two other tv's I tried to play it on (55->37)
Didn't realise there was a margins option even after looking 😂
Thanks again.
EA_Mai
EA Staff
8 years ago
Great to read you could find the option, @bb8569! Thanks for confirming it 🙂

Hope you are enjoying the game!

-Mai
Anonymous
Not applicable
8 years ago
I mean mai*
Anonymous
Not applicable
8 years ago
I figured it out. It took me like 5 mins lol. I had to adjust the margins. Thank you mia
EA_Mai
EA Staff
8 years ago
Hi @bb8569 @stuehlar649,

As you seem to be describing the same issue, I've merged your threads. 😉

On Xbox there's an option in game settings to adjust the size of the screen which might help. It's under Game options > Other > Adjust margins.

On PlayStation, this option is not available from the in-game settings because the game takes your console settings. This means you can adjust margins from PlayStation settings: from the PlayStation 4 home screen go to Settings > Sound and Screen > Display Area Settings

Could you try that?

You can also try to play with your TV settings.

Let us know if that helps!

-Mai

Edited to add PlayStation 4 settings to the solution post, more visible for everyone 🙂
Anonymous
Not applicable
8 years ago
Tried playing on 2 different tv's now, screen zoomed on both, the action bars are mostly off screen and there's no options to change the screen dimensions in game? Don't have problem with any other game or even on the PS homescreen. Basically making the game impossible to play at the moment, any suggestions? Problem can be seen in attached photo, thanks.