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MsMaeve92's avatar
MsMaeve92
Seasoned Ace
3 years ago

Sleepover Sleepwear unavailable - PlayStation

I am having the same issue via PlayStation. 
playstation
xbox
MsMaeve92's avatar
MsMaeve92
Seasoned Ace
3 years ago

@EA_Solaire The issue still stands, even after the suggested steps.

EA_Cade's avatar
EA_Cade
Icon for Community Manager rankCommunity Manager
3 years ago
Hey all,

Can you try setting your PS5 as your home console please and let us know if that resolves this?

This is found in Settings > Users and Accounts > Other > Console Sharing and Offline Play > Enable

Thanks!
  • MsMaeve92's avatar
    MsMaeve92
    Seasoned Ace
    3 years ago

    @EA_Cade Already set. The pack is still inaccessible.

    • EA_Cade's avatar
      EA_Cade
      Icon for Community Manager rankCommunity Manager
      3 years ago
      Hi @MsMaeve92,

      Thanks. And just to confirm, you see an active EA play membership on your profile?
      • MsMaeve92's avatar
        MsMaeve92
        Seasoned Ace
        3 years ago

        @EA_Cade Yes, I do have an active EA membership displayed on my profile.

  • kiwimaggie's avatar
    kiwimaggie
    3 years ago

    Hi, I've tried all the suggested steps and still can't access this pack 

    • MsMaeve92's avatar
      MsMaeve92
      Seasoned Ace
      3 years ago

      @kiwimaggie @EA_Cade said that the issue has been escalated up the chain and that they'll post any updates here.

      I doubt anything will be said today (03/03/2023) as all hands are on deck for the Growing Together Offical Livestream.

      • MsMaeve92's avatar
        MsMaeve92
        Seasoned Ace
        3 years ago

        I hope this is dealt with before my one month subscription to EA Play ends. I am not purchasing another months worth just for this pack.

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