Forum Discussion
50 Replies
- EA_Solaire3 years ago
Community Manager
Would you check in-game and let me know if the content is appearing for you despite that store error please?
- MsMaeve923 years agoSeasoned Ace
@EA_Solaire I can confirm that the content is not appearing in-game.
Hi, I've tried all the suggested steps and still can't access this pack
- @EA_Cade Hi, is there an update on this?
- MsMaeve923 years agoSeasoned Ace
@kiwimaggie @EA_Cade said that the issue has been escalated up the chain and that they'll post any updates here.
I doubt anything will be said today (03/03/2023) as all hands are on deck for the Growing Together Offical Livestream.
- MsMaeve923 years agoSeasoned Ace
I hope this is dealt with before my one month subscription to EA Play ends. I am not purchasing another months worth just for this pack.
- MsMaeve923 years agoSeasoned Ace
@EA_Solaire @EA_Cade The Sleepover Sleepwear pack is still inaccessible via PlayStation.
- MsMaeve923 years agoSeasoned Ace
@EA_Solaire @EA_Cade The Sleepover Sleepwear pack is still inaccessible via PlayStation.
- EA_Cade3 years ago
Community Manager
Hi @MsMaeve92,
Apologies for the delay, I've been out of office until this morning.
This issue has been escalated and we have multiple teams on both the EA and Sony side working towards a resolution at this time.
I'll post any updates as I get them. - EA_Solaire3 years ago
Community Manager
Hey @MsMaeve92,
Does your PlayStation Store region match your actual location? PlayStation content is region locked, so we'll want to be sure you're not running into a region locking issue with this content.
About The Sims 4 Technical Issues - Consoles
Community Highlights
Recent Discussions
- 15 minutes ago
- 5 hours ago
- 5 hours ago
- 7 hours ago
- 8 hours ago