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Anonymous's avatar
Anonymous
8 years ago
Approved

The Sims 4 DlC on PS4 not showing...

Hello, I had purchased the Vampires DLC for the PS4. Both this and The Sims 4 Deluxe Party Edition game were purchased as digital downloads. The PS4 states that the Vampire DLC was downloaded succe...
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EA_David's avatar
EA_David
Icon for Community Admin rankCommunity Admin
8 years ago

@DealerOfThings Hi, do you still have the issue? Can I check if your copy of the game is from a different region as your DLC purchase?


Can you try restarting the console from the power menu, then try redownloading the Vampires content before launching the game again?

Thanks!

amieeb17's avatar
amieeb17
7 years ago

I’m having a similar problem on PS4, I purchased the city living bundle that includes vampires and vintage glamour stuff (although I already had vintage glamour but it worked out cheaper than buying vampires and city living separate anyway), city living installed no problem and of course vintage glamour was already installed but when in game vampire stuff doesn’t show up, it has the icon to say that I own it and when clicked on says I already own the pack. I can’t download it from the store as it says I already own it but none of the content is coming up in game as when I try to go to forgotten hollow it tells me I have not installed the pack. Sorry for the long explanation but I would really like to play the vampires pack and have already restarted he console multiple times. 

  • Kokeshidoll496's avatar
    Kokeshidoll496
    6 years ago
    @amieeb17
    If you are still having this problem, try deactivating your PS4 device as your primary device and then reactivating it from Account Management. I tried all the things you did and this is what finally worked for me!
    • Ashlea_10208's avatar
      Ashlea_10208
      6 years ago

      Thank you so much for this suggestion! was having the same problem. Bought the Strangerville and Spa Day DLC this evening and they weren’t showing up in game. I deactivated my PS4 as my primary PS4, reactivated it again and then restarted my PS4. I then opened TS4 and it’s working perfectly with all my DLC’s 🙂

    • Prometheus4flam's avatar
      Prometheus4flam
      6 years ago
      How do you deactivate your device as your primary?
      • guapokay_'s avatar
        guapokay_
        6 years ago

        I believe you have to go to account management 

    • Jjcrudup's avatar
      Jjcrudup
      5 years ago
      @Kokeshidoll496 I did what you said but nothing happened what do I do now?
  • Cuetyddy's avatar
    Cuetyddy
    6 years ago

    My vampire pack showed up

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