Forum Discussion

nyxwx's avatar
nyxwx
New Novice
6 days ago
Solved

Trouble linking my EA account

Hey so, I'm on ps5 and I wanted to use the gallery but my EA account is not linking. I go through all the verification code steps and then I get a message in game saying that I will need to reset my game to use the online features but when I reset it it doesn't link. Even when I click on the libraby the gallery doesn't appear. I have des-linked and linked my account but it still doesn't work.

Appreciate it if someone could help me.

6 Replies

  • EA_Solaire's avatar
    EA_Solaire
    Icon for Community Manager rankCommunity Manager
    5 days ago

    Hey there,

    If you look under the Connections section on your EA account here, are you seeing your PSN ID is already linked? 

  • nyxwx's avatar
    nyxwx
    New Novice
    4 days ago

    Yes, it already says its linked but when i enter the game it isn't. I already tried des-linking and linking again but its still not working.

  • nyxwx's avatar
    nyxwx
    New Novice
    3 days ago

    Oh, yh it was! Just logged in and now i can access the galery. Thank you eitherways!

About The Sims 4 Technical Issues - Consoles

Get help with your technical issues in The Sims 4 on Xbox and PlayStation in this community forum.4,125 PostsLatest Activity: 6 days ago