Unable to access pack content.
I can no longer access any of my purchased content in buy build mode on Ps5. My game and console are updated all my packs are installed I’ve been using them fine until now. I have deleted and reinsta...
Forum Discussion
EA_Solaire
Community Manager
Community ManagerHey there D1zzy1515
Which packs specifically are you missing? Are you seeing these packs showing in your PSN account's transaction history?
As I said most of these I have been using with no problem already. All are paid for most are months if not years old are fully installed game is updated. I have deleted and reinstalled. I have unlinked and relinked. I have verified my license. All the packs show as owned and installed. I have access to the worlds and selected items from packs in both CAS and Build. However there will be only 1-3 items available per pack and most packs have no items showing at all in my catalog. I have paid for and installed:
backyard stuff
cats & dogs
cottage living
love struck
life & death
business & hobbies
enchanted by nature
get famous
get to work
dream house decorator
werewolves
laundry day stuff
my first pet
outdoor retreat
perfect patio
my first pet
realm of magic
romantic garden
seasons
paranormal stuff
blooming rooms
pastel pop
greenhouse haven
grunge revival
modern luxe
goth galore
crystal creations
4 urban homage
artist studio
comfy gamer
sleek bathroom
kitchen clutter
tiny living
vampires
from these packs I have a handful of the items available some have no items available. When they were previously all there and I have not changed anything. All I’ve done are updates to my console and games as they are released.
- EA_Solaire
Thanks for these details, can you also attach some screenshots to your post for me of what you're seeing in build/buy mode?
I’m not gonna screen shot every section. but this is all I have available if I select all my owned content in plants it’s randomly showing parts of some packs others are non existent. I don’t have access to anything in entirety every pack is missing something some more than others. And it’s across every section not just plants this is just for an example.
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