Solved
Unable to Access Purchased Sims 4 Packs on PC After Switching from Xbox
I've been playing The Sims 4 on my Xbox and have purchased several packs and kits there. I was able to access these packs and kits on my Xbox without any issues. Recently, I switched to playing on my MacBook, but I'm unable to access any of my purchased packs on the PC. Despite logging into my EA account and seeing all my content linked, I'm having trouble accessing it on my MacBook. I really want to play with these packs on my PC. Can someone help me resolve this issue?
Hello @anneeessa
As Xbox and the EA app use separate stores, any DLC purchased from one platform would not transfer to another, even if your accounts are properly linked. To play those packs on your Mac, you'd need to purchase them separately.
