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anneeessa's avatar
2 years ago
Solved

Unable to Access Purchased Sims 4 Packs on PC After Switching from Xbox

I've been playing The Sims 4 on my Xbox and have purchased several packs and kits there. I was able to access these packs and kits on my Xbox without any issues. Recently, I switched to playing on my...
  • EA_Solaire's avatar
    2 years ago

    Hello @anneeessa 

    As Xbox and the EA app use separate stores, any DLC purchased from one platform would not transfer to another, even if your accounts are properly linked. To play those packs on your Mac, you'd need to purchase them separately. 

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