I ran the update for Xbox today 6/18/25 and every time my sim leaves the lot and returns the games crashes - no mods as it is Xbox - has occurred about 5 times today every time is after my sim visits...
Ideas
It’s been 3 days I’ve spoken with both ea and Xbox multiple times I’ve factory reset my Xbox nothing works. The amount of money I’ve put into this game is insane and the best ea can tell me to do is to post about it in the forums since they cat fix it
EA_Solaire
Community Manager
Community ManagerWhat happens exactly when you try to launch your game- are you seeing an error message, crashing, etc?
I get slightly into the launch the first loading screen after press a to start and then once the bar loads all the way the game fully crashes with a black screen and then I’m shown the Xbox homepage again. This is happening still to me todayEA_Solaire
I’m having the same issue on Xbox one, since yesterday.
I’m so sorry this is happening to you aswell!!!! It sucks. I really hope EA fixes this cause this is insane!!!
