Forum Discussion

Royal_Nicholai's avatar
26 days ago

Where are my expansions?

Hello everyone,

I installed the recent modern stuff pack and when I reloaded the game, half of my expansions were missing. I tried to reload them, but it is not letting me do so. Does anyone know what to do? I can’t contact anyone directly so I’m at a loss…we as fans spend too much on this game for something like this to happen…

1 Reply

  • EA_Solaire's avatar
    EA_Solaire
    Icon for Community Manager rankCommunity Manager
    20 days ago

    Hello Royal_Nicholai​ 

    Let's try these steps first, let me know if you're seeing your packs then:

    • Restore the licenses on your console 
    • Go to your Game Library 
    • Scroll to Your Collection
    • Select The Sims 4
    • Scroll down to Add-Ons and locate your DLC here
    • Select the DLC in this list and select Install
    • When the download finishes, let your new content install and restart The Sims