Xbox 1 DLC not available

I have DLC downloaded on my Xbox that I’ve been able to play with before but now for some reason my game refuses to acknowledge the existence of any dlc besides the free base game one.

downloads

expansion packs

game packs

kits

stuff packs

xbox

1 Reply

EA_mplsnow
Community Manager
5 hours ago
Hey GrimRoseGirlie,

If you haven't already, please check and make sure your DLCs are installed properly:

Highlight The Sims on the dashboard

Press the Menu button on the controller

Select "Manage Games and Add-ons"

You should see an option here to "Install" your DLC

Afterward, head over to Marketplace > My Collection > Pack Selection and make sure the DLCs are activated. If they're labelled 'Deactivated,' you'll need to select those deactivated packs and click 'Confirm' to reactivate them.

Let us know what you're seeing then, thanks!