Xbox Black Screen Sims4

Question

2020Hi I have the Sims4 on my Xbox but the screen keeps turning black. Everything was okay until it started to make scratching noise when it would rain or snow in the game(I have seasons). Now when I click to get on my game it just takes me to a black screen and there’s no music. I’m not sure what to do. Please if anyone knows how to fix this please tell me.

elliotlh · Answer

@Sky0Layne Try resetting your Xbox (hold down the power button for about 10 seconds, disconnect from the mains and leave it for 10 minutes before trying again) or reinstall the game. That might help.

You may also get more advice by posting on the Sims 4 forums here (you've posted this to a Battlefield forum).

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Xbox Black Screen Sims4

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