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Rootae's avatar
Rootae
Seasoned Newcomer
4 days ago
Solved

Xbox Series S// newest expansion pack

Hi, i recently preordered businesses and hobbies expansion pack on my xbox and i’ve been waiting for it to be in my game. as i was in CAS i noticed i still don’t have any of the content in my game. this is extremely frustrating and disappointing. i feel like i’m the only one with this problem. 

the game is aware that i own it but every time i download it, it’s only 10MB. when i check back on the add ons on TS4 it asks me to “download to use”. i’m genuinely confused. i own it but i don’t own it? i payed the full price just to not use the expansion pack. does anyone know how to help??

i uninstalled all my packs and re-downloaded them and that’s about it, nothing has changed. my only thought process is that it’s constantly re-downloading the digital content for the expansion pack and not the expansion pack itself which explains why it’s apparently “10.9MB”. 

  • Hello,

    Businesses and Hobbies has now fully launched- you can now download and play this pack.

    If you run into any further issues, please let us know! 

4 Replies

  • EA_Solaire's avatar
    EA_Solaire
    Icon for Community Manager rankCommunity Manager
    4 days ago

    Hi there,

    Businesses and Hobbies has not released yet, so you won't be seeing the content in-game until the pack is fully launched. 

    This pack will fully launch tomorrow, March 6th. If you're still having issues after the pack is released, let me know! 

  • calen3D's avatar
    calen3D
    Rising Rookie
    4 days ago

    The pre-order unfortunately does not give you early access. (Although that would be great!)! You still have to wait for the release date of March 6 and your time zone. If you click on the purchased pack in the store it will tell you exactly how long before you can access it. - Happy Simming

  • EA_Solaire's avatar
    EA_Solaire
    Icon for Community Manager rankCommunity Manager
    3 days ago

    Hello,

    Businesses and Hobbies has now fully launched- you can now download and play this pack.

    If you run into any further issues, please let us know! 

  • Hi I also preordered the new pack, but on Xbox One. 

    I watched it download today with bated breath, but upon opening the game it is still saying “World not installed. When this pack has finished downloading restart The Sims 4 to install it.” 

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