Solved
Xbox Series X - No CAS Audio
Hello. Recently, I encountered some audio prooblems when in CAS mode-- I can't hear any Sims' voice whatsoever. I uninstalled everything, reinstalled, but the problem is still there. I tried without...
Forum Discussion
EA_Aljo
Community Manager
Community ManagerHi there, @def3ct0r
Do you happen to have your audio settings set to surround sound, but don't have a surround sound system? If so, change your settings so that they're set to stereo. Let me know if that helps or not. Thanks!
@EA_Aljo wrote:Hi there, @def3ct0r
Do you happen to have your audio settings set to surround sound, but don't have a surround sound system? If so, change your settings so that they're set to stereo. Let me know if that helps or not. Thanks!
Hello,@EA_Aljo
I will definitely check the audio settings as soon as possible, and let you know if the problem is fixed.
Thanks so much for your help!
Hi, @EA_Aljo
Thanks so much for the help! You were right, my audio setup on Xbox was on Surround 7.1, which was not the right one. I selected the Stereo one, and my Sims have voice again in CAS!
Thank you for the help, again!
- EA_Aljo
You're very welcome! Please reach out again if you have any other issues. Happy Simming 🙂
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