Forum Discussion
Hello, yesterday my game started crashing every few minutes, especially when trying to save or build, or download from the gallery. I have tried all the troubleshooting. Here is my last crash file.
<?xml version="1.0" encoding="UTF-8"?><report><version>2</version><sessionid>a93197d6e05489c46918f4d8</sessionid><type>crash</type><sku>ea.maxis.sims4.15.macarm64</sku><createtime>2025-11-15 21:53:24</createtime><buildsignature>Local.Unknown.Unknown.1.119.109.1220-1.300.000.226.Release</buildsignature><systemconfig></systemconfig><categoryid> 0x1196814</categoryid><stack> 0x1196814 0x6f70 0x79908 0x78c1c 0x1b1870 0x18d198 0x195d4 0x142be4c 0x1412a38 0x1414204 0x141e1d8 0x1b46068 0x1b365a0 0x1b1e424 0x1b1d8ac 0x1b6e2e4 0x1b6d948 0x1e8ad10 0x1e8e7d8 0x1275bd8 0x1085150 0x2bc4 0x1cb0 0x1c8c</stack><threads></threads><screenshot></screenshot><memdump></memdump><contextdata>Client Session Time: 380.55<br />Num Save Errors: 0<br />Num Load Errors: 0<br />Current Game State: 0xbe7da869<br />Game Sub-state: 0xae03c339<br />LoadingScreenActiveFlag: 0<br />Origin Version: 13,594,0,6107<br />Modded: True<br />SystemInfo: Mac OS X Version 15.1 (Build 24B83) GPU: Apple M2 macOS Metal driver 0.0.0.0<br />Architecture: arm64<br /><br />(baseaddr) 0x104908000,'The Sims 4' 0x1813b4000,'libsystem_pthread.dylib' 0x18124e000,'libsystem_c.dylib' 0x18124e000,'libsystem_c.dylib' 0x18c16c000,'Metal' 0x18c16c000,'Metal' 0x18c16c000,'Metal' 0x104908000,'The Sims 4' 0x104908000,'The Sims 4' 0x104908000,'The Sims 4' 0x104908000,'The Sims 4' 0x104908000,'The Sims 4' 0x104908000,'The Sims 4' 0x104908000,'The Sims 4' 0x104908000,'The Sims 4' 0x104908000,'The Sims 4' 0x104908000,'The Sims 4' 0x104908000,'The Sims 4' 0x104908000,'The Sims 4' 0x104908000,'The Sims 4' 0x104908000,'The Sims 4' 0x104908000,'The Sims 4' 0x104908000,'The Sims 4' 0x104908000,'The Sims 4'(/baseaddr)</contextdata></report>
Merged into the main thread on your issue. See the opening post and follow the instructions to test a clean game and narrow down the cause.