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tipi1355's avatar
tipi1355
New Rookie
4 months ago

Game won't open after 2/25 update

Tried all the typical troubleshooting tips but cannot get my game to open after the latest update. Anyone else having this problem?

8 Replies

  • cassemarshall's avatar
    cassemarshall
    Seasoned Newcomer
    4 months ago

    Same here! Just keeps telling me the "application is not responding" and making me force quit. Wasn't having this issue at all before the update

  • I'm talking with EA help now hoping they can give me some idea of what to do. Do you all have CC/mods installed? I have some CC, but no script mods. 

  • Ok, just finished talking with EA help and this is what they told me to do: 

    "Check if Sims 4 and EA App have Full Disk Access enabled?
    Open System Settings: Click on the Apple menu and select “System Settings.”
    Privacy & Security: Navigate to “Privacy & Security.”
    Full Disk Access: Ensure that the EA app and The Sims game have Full Disk Access enabled. If they are not listed, you can add them manually by clicking the “+” button and selecting the apps.
    Restart the EA App: After enabling Full Disk Access, quit and reopen the EA app." 

    I tried it and it thankfully got my game to open. Let me know if it works for you guys too!

  • _ibecks's avatar
    _ibecks
    Seasoned Newcomer
    4 months ago

    Same here. It stayed on the first frame of the loading screen. If I hit ‘esc’ I could get it to load but with no audio and it wouldn’t quit properly. I had to force quit every time. 

    Mac OS update plus full disk access fixed the issue for me.