Forum Discussion

paigerilie's avatar
paigerilie
Seasoned Newcomer
4 months ago

I can't install any custom content PLEASE

I have been struggling with this for about a year now. At some point, my Documents folder somehow made it into the cloud. I redownloaded it from the cloud along with everything in it, but it's been weird ever since. No matter what I do, including repairing the game, the files from my saves, cc, and all of that are disconnected from the game. I could go to my Documents folder, then to the Sims, and then to mods and see my files, but the files won't show up in my game. After a lot of research, trial, and error, I ended up uninstalling the Sims 4 and deleting all of the related files, including the Sims 4 file from my Electronic Arts folder. I've reinstalled it now, and there is no Sims 4 to be found in my Electronic Arts folder or anywhere, for that matter. I can open and play the game from Finder. I just see the game file and cannot access anything else. When I first downloaded The Sims 4, it was on Origin. I don't know if this has anything to do with it, but I just want MCCC and UI Cheats back please!!!!!!! (my other cc would be nice too)

custom content (cc)
downloads
ea app
file structure
icloud
mods
origin

8 Replies

  • Saoudy-mou's avatar
    Saoudy-mou
    Rising Traveler
    4 months ago

    Hello. Maybe you didn’t reach the right folder ? Because of the origin-eaapp switch ?

    Did you try to reach the game folder from your eaapp (on the game option "Manage", open the folder) ? 

     

  • Bluebellflora's avatar
    Bluebellflora
    Hero+
    4 months ago

    paigerilie​ 

    Origin/EA App is irrelevant when it comes to the user data folder. The user data folder is the Sims 4 folder located in Documents > Electronic Arts. The game will only load from this location, nowhere else. If there is no Electronic Arts > The Sims 4 folder in Documents the game will simply create a new one when launched. What is the exact location of that Electronic Arts folder in your screenshot?

  • paigerilie's avatar
    paigerilie
    Seasoned Newcomer
    4 months ago

    This folder is located at Documents > Electronic Arts. Even after uninstalling and deleting files, and reinstalling, the folders are still not there after reopening the game. 

  • Bluebellflora's avatar
    Bluebellflora
    Hero+
    4 months ago

    paigerilie​ 

    The game installation is irrelevant and has no effect on the Electronic Arts > The Sims 4 folder, uninstalling and reinstalling is not going to fix your problem.

    Please do a Terminal search for the Mods folder. Open Terminal (Applications > Utilities) and copy and paste the following command then hit enter/return:

    find ~ -type d -name "*Mods*" 2>/dev/null

     It will take a while. Once the command prompt reappears it has finished the search. Copy and paste the results here please.

  • paigerilie's avatar
    paigerilie
    Seasoned Newcomer
    24 days ago

    The results i got:

    /Users/paige/Library/Application Support/Empyrean/House Flipper Game/Mods

    /Users/paige/Library/Mobile Documents/com~apple~CloudDocs/Mods

    /Users/paige/Documents/Documents - Paige’s MacBook Air/curseforge/minecraft/Instances/Builder's QOL/.fabric/processedMods

    /Users/paige/Documents/Electronic Arts/The Sims 4/Mods

    paige@Paiges-MacBook-Air ~ % documents 

     

    I tried this, don't know if it's pointless:

    paige@Paiges-MacBook-Air Documents % cd/Users/paige/Documents/Electronic Arts/The Sims 4/Mods

    zsh: no such file or directory: cd/Users/paige/Documents/Electronic

    paige@Paiges-MacBook-Air Documents %

    It's like my original documents folder doesn't exist? I have no idea how I did that or if that's even the case

  • Bluebellflora's avatar
    Bluebellflora
    Hero+
    23 days ago

    paigerilie​ 

    paigerilie wrote:

    /Users/paige/Library/Mobile Documents/com~apple~CloudDocs/Mods

    What's in that Mods folder?

    paigerilie wrote:

    /Users/paige/Documents/Electronic Arts/The Sims 4/Mods

    This is where your Mods need to be and it does exist.

    paigerilie wrote:

    paige@Paiges-MacBook-Air Documents % cd/Users/paige/Documents/Electronic Arts/The Sims 4/Mods

    What were you trying to do here? That isn't a recognised command which is why you received the error. Is your internal drive named cd and not Macintosh HD? There is also no instruction before the file path. Or were you trying to "change directory" into the Mods folder in Terminal? That command would be:

    cd ~/Documents/Electronic\ Arts/The\ Sims\ 4/Mods

    or

    cd ~/Documents/"Electronic Arts"/"The Sims 4"/Mods
  • paigerilie's avatar
    paigerilie
    Seasoned Newcomer
    23 days ago

    I was trying to change directory. I don't know much about Mac, obviously. I was once able to have mods in my game. I've played with mods for years and I definitely know where they are supposed to go, but I'm unable to access that folder. I've even played with mods on this specific Mac before. When this issue first occurred, I went to add more cc to my folder and couldn't find "Documents" on the side. I searched for it, and it was in the cloud, so I downloaded it again and moved it over. Since then, my whole Sims folder is busted. When I would open my game, my mods were no longer there, and I've tried many ways to get them back. The folder isn't currently in the cloud, so I don't know what the issue is from looking at it on my end. As well as me not knowing what I'm looking at on a Mac, period. But my current documents folder has an "electronic arts" folder thats pictured in my first post, and there is nothing more after that. If you know how I can directly open that mods folder please let me know. Thanks for trying to help

  • Bluebellflora's avatar
    Bluebellflora
    Hero+
    23 days ago

    paigerilie​ 

    Open a new Finder window then click on Go > Go to Folder in the menu bar. In the pop up window copy/paste this file path then hit return/enter:

    ~/Library/Mobile Documents/com~apple~CloudDocs/Mods

    The Finder window will open to that Mods folder. Are your Mods in that Mods folder?

    paigerilie wrote:

    I went to add more cc to my folder and couldn't find "Documents" on the side.

    This is a simple user preference in Finder. Apple have a guide here on customising the Finder sidebar https://support.apple.com/en-gb/guide/mac-help/mchl83c9e8b8/mac 

    paigerilie wrote:

    But my current documents folder has an "electronic arts" folder thats pictured in my first post, and there is nothing more after that.

    Yes there is, the Terminal output confirms this:

    /Users/paige/Documents/Electronic Arts/The Sims 4/Mods

    Are your Mods in that Mods folder? I suspect not because you state they are not loading.

    You have two Mods folders as I have explained above. You need to open both of them and see which one your Mods are in.

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