HiBluebellflora - I copied & pasted the data exactly from my Mac - here’s the screenshot.
Sorry if my post somehow offended you, I’m not great with technology. I’m doing my best to get some help and support, and your response felt a little passive aggressive if I’m honest. The Sims community is about love and positivity, please let’s try to keep it that way.
Your Mac is a 2017 MacBook Air, not 2012 which now makes the other details you provided make sense. Providing the correct information is really important when trying to help and troubleshoot.
You’re not running the latest version of macOS. If you want to stay on Monterey and not upgrade to a later version of macOS you should at least update to 12.7.6 which was released in July last year.
You state you have tried a completely clean Sims 4 folder and repaired your game, and that you have never used Mods. If that is the case maybe the issue is on your Mac. I strongly suggest you update macOS and see if that helps. If not come back and we can maybe try other options.
To be clear, this is the correct way to test a clean Sims 4 folder - [INSTRUCTIONS] How to troubleshoot and test a broken game | EA Forums - 11864548
